By MailOnline staffThe world’s largest parcel carrier, FedEx, has apologised after the Courier Mail website was hijacked and users were directed to a fake post office where they were told to send packages to Australia.
The Courier Mail, Australia’s largest daily newspaper, was hacked on Tuesday after the site was hijacked to send its subscribers packages from the US.
The Australian Postal Service said the hacker, using the name ‘Jekyll’, had made an account on its behalf.
It said it had received complaints from more than 1,000 people and identified the hacker.
The company said it was working with the Australian Federal Police (AFP) and Australian Cyber Security Centre (ACSC) to investigate the incident.
“We are extremely sorry for the disruption caused to our customers,” a spokeswoman said.
“However, we have been working closely with the AFP and ACSC to establish the facts surrounding this incident.”
She added that the hacker had not yet been caught.
“Our customer support team are monitoring the situation closely to ensure we are responding quickly to any issues and providing our customers with the best possible support.”
Mr Johnson said the company was not going to comment further until the investigation was complete.
“It was a simple hack to the site,” he said.
“We will make it as easy as possible for our customers to return their packages.”
Read more about Australia’s postal service: